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Frequently asked questions

Still got a question? Not a problem, we’re here to help you every step of the way.

Touring & Camping

Do you need a code to use the facilities?

No, the facilities are open 24/7 with no code or key required. There is a code for the accessible wetroom so please ask for this at Reception.

How many toilets are there?

There are 6 toilets: 3 in the women's, 2 in the men's and one in the accessible wetroom. There is also a urinal in the men's.

How many showers are available?

There are 3 showers in the ladies', 3 showers in the men's and 1 shower in the accessible wetroom, so a total of 7 showers.

Is there a hairdryer?

Yes, there is one hairdryer in the women's side, and one hairdryer in the men's side.

What is the departure time?

The departure time is 12pm for touring and camping booking; this is different for cottage and glamping bookings.

What is the arrival time?

The arrival time is 2pm onwards for touring and camping bookings; this is different for cottage and glamping bookings.

How far in advance can I reserve my date?

You can reserve your date as far in advance as you like. If your desired dates aren't available to book online, then please get in touch to discuss your requirements. We can enter your booking into the system manually and give you pricing information.

How much is the deposit?

For touring & camping, a 15% deposit is required at the time of booking with the balance due 4 weeks before arrival.

Are there noise restrictions?

Yes, there are. We ask that if music is played, it doesn't disturb your neighbours - not everybody has the same taste in music!

10pm is quiet time on the campsite so we expect music to be switched off and conversations be kept to a minimum volume. We rarely get noise complaints, but when we do, we act on them. Peace and tranquility is our ethos and we ask that you respect that.

How many pitches are there?

We have 25 fully-serviced touring pitches, 15 electric tent pitches, 2 glamping caravans, 1 glamping yurt, and 2 holiday cottages. We are a small-medium sized site which affords us peace and quiet with a lovely friendly atmosphere.

Cottages & Glamping

How much is the deposit?

For holiday cottage and glamping bookings, the deposit is 50% with the balance due 4 weeks' before arrival.

What time is check-out?

For holiday cottage and glamping bookings, check-out is 10am; this is different for touring & camping.

What time is check-in?

For holiday cottage and glamping bookings, check-in is 3pm onwards; this is different for touring & camping.

Cancellations

How much is the deposit?

For touring & camping, a 15% deposit is required at the time of booking with the balance due 4 weeks before arrival.

What is the cancellation policy?

Cancellation will result in the loss of your booking deposit.

Touring & camping: cancellations made on or before 14 days prior to the arrival date will be entitled to a full refund or transfer less the booking deposit. Cancellations made within 14 days of the arrival date will not be entitled to a refund or transfer.

Glamping & cottages: cancellations made on or before 28 days prior to the arrival date will be entitled to a full refund or transfer less the booking deposit. Cancellations made within 28 days of the arrival date will not be entitled to a refund or transfer.

We do not offer refunds or transfers for early departures or late arrivals.

In the event that the booking is cancelled by us due to acts of god, extreme property damage or global pandemics, we will transfer your booking to an alternative date.